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Here you will find an overview of the most frequently asked questions and their answers. If your question is still not answered, you can simply contact our customer support by email or telephone.
Shipment
We ship worldwide. Shipping costs apply and are calculated at checkout.
We ship the goods on the day or the day after the order is placed. Depending on the shipping service provider, your order will then be at your home within 1-3 days*. For international deliveries, the delivery time is between 5-7 days.
*Domestic shipping
Shipping is free within Germany. For shipping abroad we charge a flat rate of €9.95.
We ship our goods exclusively with Deutsche Post or DHL.
Products
With us you have one month right of return. Please use the following form. ( Click here)
Personalized products will be available from us in the future. We are working hard to offer this option. If you don't want to miss anything, we recommend that you subscribe to our free newsletter.
pay
Woli Versand has been designed so that you can shop with us quickly and easily. We place particular emphasis on secure payment methods. You can conveniently choose between the following payment methods:
- Paypal
- Amazon Pay
- Prepayment
- Klarna invoice
- Instant bank transfer
- Credit card (Visa, Mastercard)
Please contact our support via info@woli-versand.de
Every payment enjoys a completely secure SSL connection.
Do you have any further questions?
Your question wasn't answered? Then just contact us. We'll be happy to help!
Email: click here
Phone: +491629214074
